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Whether you have any questions, suggestions, or need technical support, our professional team is always at your service. We are committed to providing every user with a quality service experience.

Contact Methods

Email Support

24-hour response

support@chinesenamefinder.com

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Feedback Form

Submit questions or suggestions via the form

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Phone Support

Monday to Friday 9:00-18:00

+86 400-123-4567

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Address

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Beijing Chaoyang District Technology Park

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Support Hours

Our support team service hours

Monday - Friday

Full Support

9:00 - 18:00

Saturday - Sunday

Basic Support

10:00 - 16:00

Holidays

24-hour response

Email Support

Frequently Asked Questions

Find answers quickly

How to reset my password?

You can click 'Forgot Password' on the login page, and we will send a reset link to your email.


When do credits expire?

Different plans have different credit validity periods. Please check your account information or pricing page for details.


Do you support refunds?

We provide a 7-day no-questions-asked refund guarantee. Please see the Terms of Service for detailed policies.


How to get technical support?

You can contact our technical support team via email, online chat, or phone.

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Enterprise Services

Providing exclusive services and customized solutions for enterprise clients

Dedicated Account Manager

One-on-one professional service

Customized Solutions

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Priority Technical Support

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